Disabled Facilities Grants. Regulatory Reform Order loans. Warm-homes programmes. Hospital-discharge adaptations. We work with councils across the South West on the work that keeps residents in their homes — and out of escalating care costs.
WECR is a registered charity and accredited Home Improvement Agency. Our caseworkers, technical officers and skilled trades have been delivering DFG-funded adaptations and warm-homes programmes across the South West for nearly 40 years.
We won the National Healthy Housing Awards ‘Best HIA in England’ in 2024 — not for marketing, but for the way the work gets done. Cases progressed without chasing. Adaptations specified well. Clients followed through to safe, independent living.
A summary of recent partnership outcomes — confirmed figures to be provided by WECR before publication.
| Model | Best for | How it works |
|---|---|---|
| DFG delivery contract | End-to-end DFG case management | We take the case from referral through to handover — assessment, design, specification, installation, sign-off. [TBC: confirm contract structure used by partner councils] |
| RRO loan delivery | Discretionary financial assistance under the Regulatory Reform Order | Adaptations and repairs funded through RRO loans, charges, or grants outside the mandatory DFG. [TBC: confirm models offered] |
| Framework contracts | Spot-purchasing or multi-supplier frameworks | Listing on council frameworks for specific adaptation categories. [TBC: confirm framework participation per authority] |
| Warm-homes / fuel poverty | BNES Affordable Warmth and similar regional programmes | Insulation, draught-proofing, heating measures and energy advice delivered under grant-funded warm-homes schemes. |
| Hospital discharge | Time-critical adaptations to enable safe discharge | Fast-track home assessments and adaptations co-ordinated with NHS partners and OT teams. [TBC: confirm SLA commitments] |
Contract models above are indicative — exact arrangements vary by authority. [TBC: confirm with WECR commissioning team]
Stairlifts, level-access showers, through-floor lifts, widened doorways, accessible entrances.
Major adaptations
Wet rooms, walk-in showers, grab rails, raised toilets, non-slip flooring.
Bathroom adaptations
Lowered worktops, pull-out shelving, lever taps, accessible appliances.
Kitchen adaptations
Threshold ramps, modular ramps, handrails — step-free entrances to homes.
Ramps
Insulation, draught-proofing, heating, and grant-funded warm-homes programmes.
Warm homes Accessible paths, secure boundaries, garden maintenance and fencing.
Outdoor supportA clear referral route. A named case officer. Statutory timescales tracked. Proper handover documentation. The work gets done so commissioners don’t have to chase it.
We deliver DFG and warm-homes work in partnership with councils across the region. [TBC: confirm current active partnerships]
Bristol City Council
Bath and NE Somerset Council
Gloucestershire County Council
NHS Bristol ICB
[TBC: pull a real commissioner / DFG team quote — confirm before use.] We've worked with WECR for years on DFG-funded adaptations. They're responsive, professional, and they understand the difference between a job done and a job done well. We don't have to chase them — and that matters when you're managing a caseload.
If your question isn't here, contact our partnerships team on 0300 323 0700.
If you’re a commissioner, DFG lead, or housing officer looking for a delivery partner — Robin Hudswell and our partnerships team will be glad to talk.