Practical, non-judgmental help for people whose homes have become overwhelmed by stuff. Including Making Space — a peer support group for people who recognise the pattern in themselves or someone they care about.
Hoarding isn’t about laziness or mess. It’s a recognised mental health pattern that can take hold quietly over many years — often after loss, illness, or trauma — and it can leave a home unsafe, isolating, and very difficult to ask for help with.
We offer practical, patient support for people in this situation, and we run Making Space — a peer support group where people can talk about what’s happening in their home without shame or pressure. It’s slower, kinder work than a one-off clearance, and it usually produces better outcomes for everyone.
You don’t have to be ready to do anything to talk to us. A first conversation is a conversation — nothing more.
A first conversation, in confidence, with someone who isn't going to judge or rush you. We'll go at your pace — not anyone else's.
It's hard to know what to do when someone you love is living in a home that doesn't feel safe. We can talk to you first, and to them only if and when they're ready.
Making Space is designed exactly for this. A small support group, run regularly, where the first step is just turning up.
Big clearances done quickly often make things worse — the person ends up traumatised and the patterns return. We work differently. Slower, with consent at every stage.
Housing officers, OTs, social workers, and fire safety teams sometimes refer people to us. We work alongside them to find a route forward that doesn't feel like an eviction.
You don't have to. The label matters less than whether the home is working for you. If it isn't, we can help.
Most hoarding support gets the pace wrong. We move at yours. Nothing leaves the home without your agreement, ever. Conversations are confidential. Aftercare is part of the work.
There is no clearance done without permission. Ever. The pace is yours, the consent is yours, and a first conversation commits you to nothing.
Our hoarding support isn’t a one-off house clearance. It’s slower and more careful, and it generally lasts longer than the work in front of you.
A conversation that doesn’t commit you to anything.
Only as often as you want them. We don’t turn up unannounced.
Regular peer-led sessions for people experiencing hoarding patterns and the people who care about them. [TBC: confirm frequency, location, and joining process]
Sorting support, safety repairs, decluttering at a manageable pace.
We work alongside OTs, housing officers, social workers, and fire safety where you’d like us to.
The patterns that lead to hoarding rarely resolve in a single visit. We stay available afterwards.
[TBC: pull a real Making Space / hoarding support client testimonial. This is sensitive content — confirm the person is happy to be quoted and consider full anonymisation.] Nobody had ever spoken to me about my home without making me feel ashamed. They didn't. That was the start of being able to do anything about it.
If your question isn't here, call us on 0300 323 0700 or email info@wecr.org.uk — in confidence, and without judgment.
No clipboards. No pressure. No one comes round unless you want them to.