A calm domestic interior — Making Space peer support

Making Space — help with hoarding.

A confidential, non-judgmental peer support group, and practical help, for people whose homes have become hard to manage. Run in partnership with WECR. No clipboards, no rush, no shame.

A caseworker offering quiet support — the Making Space approach

A space to talk, before anything has to change.

Hoarding is a recognised mental-health pattern — not a moral failing. It often takes hold quietly, over years, after loss, illness, or trauma. By the time a home has become hard to live in, the person living in it is usually already exhausted and ashamed.

Making Space is a small peer support group, run with WECR, for people who recognise the pattern in themselves or in someone they love. It’s confidential. There are no clipboards, no photographs, and no obligation to do anything you’re not ready to do.

Talk to us in confidence

A few starting points.

01

If you're feeling overwhelmed by stuff in your home.

Making Space is exactly for this. Come once. Listen. Talk if and when you want to. The first step is the room — not the home.

02

If you're worried about a family member or friend.

We can talk to you first — about what helps, what doesn't, and how to approach the conversation without pushing them further away.

03

If a professional has expressed concern about your home.

Sometimes a housing officer, OT, or fire safety officer raises a concern. We can help find a route forward that doesn't feel like a threat to your tenancy.

04

If you've had bad experiences with house clearances before.

Fast clearances done without consent often make things worse. Our approach is the opposite — slow, voluntary, and at your pace.

A regular meeting, slowly built trust.

Nobody comes round unless you ask. Nothing leaves your home without your agreement. That’s the rule that makes everything else work.

Step 1 Call or email — say only what feels comfortable
Step 2 A first conversation, your terms
Step 3 Join a Making Space session when you’re ready
Step 4 Practical help, only if and when you want it
Get in touch
A caseworker in conversation with a participant
A caseworker offering quiet support to a participant

[TBC: pull a real Making Space participant testimonial. Sensitive content — confirm consent and consider full anonymisation before use.] Nobody had spoken to me about my home without making me feel small. They didn't. That was the first time I felt like things might be different.

[TBC: Anonymised participant] Making Space participant

The things people usually ask first.

If your question isn't here, call us on 0300 323 0700 or email info@wecr.org.uk — in confidence.

Will you tell my family / housing officer / GP about me?
No — not unless you ask us to, or unless someone's safety is at immediate risk. Our conversations are confidential. We'll always be straight with you about what stays in the room.
Will you make me throw things away?
No. Nothing leaves your home without your agreement, ever. The approach we use is built on that.
Do I have to talk in the group?
No. Lots of people listen for a while before they want to speak. There's no pressure to share, ever.
How often does Making Space meet?
[TBC: confirm meeting frequency and venue]. Call us and we'll let you know the schedule and how to come along.
Can a family member come with me?
Yes, sometimes — but only with your agreement, and depending on the session. We can also talk to family members separately. Let us know what would help.
Is there a cost?
Making Space is run in partnership with WECR as part of our charitable work. There's no cost to attend. [TBC: confirm wording]
A calm, considered domestic interior

A first conversation is just a conversation.

No clipboards. No photographs. Nobody comes round unless you ask.