Adaptations, repairs, and warm-homes programmes for housing associations and local-authority landlords across the South West. We work tenant-first — and we keep your asset management team properly informed.
Social landlords are being asked to deliver good outcomes for ageing and disabled tenants while keeping a tight grip on costs, programme, and asset value. The work that helps a tenant stay put has to happen on schedule, to a standard, and without surprises.
Our caseworkers handle the tenant relationship. Our technical officers design and specify. Our trades carry out the work. One accountable contract — and we keep housing officers properly informed throughout.
Full DFG-funded adaptation pathway — from OT report through to handover. We keep your housing officer in the loop without overloading them.
Fast-track adaptation under our hospital-discharge pathway — co-ordinated with NHS and council OT teams.
Warm-homes work under grant funding — insulation, draught-proofing, heating measures. [TBC: confirm participation in specific RP-facing schemes]
We deliver at scale across multiple properties under framework or programme contracts. [TBC: confirm current RP frameworks]
Our Making Space support service helps tenants resolve hoarding patterns without confrontational clearance, protecting both the tenancy and the property.
We're used to cases that have been bouncing between services. Patient caseworking, honest reporting back, and a route to resolution.
A summary of partnership outcomes — confirmed figures to be provided by WECR before publication.
Stairlifts, level-access showers, through-floor lifts, widened doorways.
Major adaptations
Wet rooms, walk-in showers, grab rails, raised toilets, non-slip flooring.
Bathroom adaptations
Insulation, draught-proofing, heating, and grant-funded warm-homes programmes.
Warm homes
Threshold and modular ramps with handrails — designed for the property type.
Ramps
Discretionary small repairs and adaptations not covered by reactive maintenance.
Handy jobs
Sensitive support for tenants in homes that have become overwhelmed.
Making Space| Model | Best for | How it works |
|---|---|---|
| Spot-purchase adaptations | Individual case referrals | A tenant case is referred and we handle the adaptation from assessment through to install. [TBC: confirm spot-purchase pricing model] |
| DFG joint-working | Adaptations funded through statutory DFG | We work with the relevant council DFG team and your housing officer to deliver the adaptation while keeping both parties informed. |
| Framework or programme contract | Repeat-volume adaptation or warm-homes work | Term arrangements for adaptations, repairs, or warm-homes delivery across a portfolio. [TBC: confirm current framework participation] |
| Specialist services | Hoarding, hospital discharge, complex caseworking | Targeted services that complement an existing in-house repairs team — handling the cases that need a different approach. |
Models above are indicative — exact arrangements vary by partner. [TBC: confirm with WECR partnerships lead]
One referral. One caseworker. One contract. The work gets done, the tenant is supported through it, and your housing officer gets a clean handover pack at the end.
[TBC: pull a real housing association partner quote — confirm before use.] WECR have been our adaptation delivery partner for years. They take the tenant conversation off our hands and give us back a clean job at the end. We don't have to chase, and our tenants get to stay put.
If your question isn't here, contact our partnerships team on 0300 323 0700.
If you’re an asset manager, repairs lead, or operations director looking for a partner to take adaptation cases off your plate — we’d be glad to talk.